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Refund Policy

At Epiclens Studios LLP, we are committed to delivering high-quality video production, photography, and related services to meet the needs of our clients. We understand that satisfaction with our services is important, and we take pride in providing excellent work.

However, please note that we do not provide any refunds for the services rendered or any payments made. By engaging with our services, you agree to the following terms regarding refunds:

1. No Refunds Policy

Once a service agreement has been signed and payment is made, no refunds will be issued for any reason. This includes, but is not limited to:

  • Cancellation of services after the payment has been processed.

  • Disagreements or dissatisfaction with the final deliverables after the completion of the project.

  • Delays in the project timeline due to unforeseen circumstances or client-related delays.

  • Any other situation where services have been rendered in full or in part.

2. Revisions and Adjustments

While we do not offer refunds, we want to ensure that our clients are satisfied with the final product. As such, we offer [number of] rounds of revisions (as per the terms of your contract) to ensure the deliverables meet your expectations. If you are not satisfied with the work after revisions, we will work with you to make necessary adjustments within the scope of the agreed-upon project.

3. Project Cancellation

If you choose to cancel a project before completion, we will charge you for the work that has been completed up to that point. You are responsible for paying for the services rendered, even if the project is cancelled midway.

4. Force Majeure

In cases of force majeure (events beyond our control, such as natural disasters, technical failures, or other unforeseen circumstances), we will work with you to address any issues that arise. However, no refunds will be provided under force majeure circumstances.

5. Satisfaction Guarantee

We strive to provide services that exceed your expectations, and we are always happy to discuss any concerns you may have. However, as stated, we do not provide refunds once services are rendered. If you are not satisfied with any aspect of our services, please contact us at [insert contact email or phone], and we will work with you to find a resolution that aligns with your goals.

6. Changes to the Refund Policy

Epiclens Studios LLP reserves the right to update or modify this Refund Policy at any time. When we make changes, we will post the updated policy on our website and update the "Effective Date" at the top of the page. By continuing to use our services, you agree to be bound by the updated policy.

If you have any questions or concerns about this Refund Policy, please feel free to contact us.

Contact Information:

Epiclens Studios LLP
Email: info@epiclensmedia.com
Phone: 8950-8999-79
Mailing Address: Sector 27, Gurugram, Haryana
Website: www.epiclens.studio

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